International Delivery

Worldwide Delivery

For international orders we use a combination of couriers including DPD, Royal Mail or FedEx. Please see the table below for a list of worldwide delivery costs and the courier used to ship to each location.

CountryDelivery CostCourierEstimated Delivery Time
Albania$54.99 - Free over $274.99FedEx5 days
Australia (Standard)$9.99 - Free over $150Royal Mail7 days
Australia (Priority)$49.99FedEx5 days
Austria$16.99DPD3 days
Bahrain$54.99 - Free over $274.99FedEx7 days
Belgium$12.99DPD2 days
Canada$36.99 - Free over $183.99FedEx5 days
Chile$45.99FedEx5 days
China$45.99 - Free over $228.99FedEx7 days
Colombia$45.99FedEx4-6 days
Costa Rica$45.99FedEx4-6 days
Croatia$29.99DPD4-6 days
Cyprus$36.99DPD2-4 days
Czech Republic$45.99FedEx5 days
Denmark$16.99DPD3 days
Egypt$54.99 - Free over $274.99FedEx5 days
Estonia$29.99DPD4-5 days
Finland$27.99FedEx5 days
France$12.99DPD2-5 days
Germany$9.99DPD2-4 days
Greece$27.99FedEx4 days
Guernsey$27.99DPD2-5 days
Holland/Netherlands$27.99FedEx4 days
Hong Kong$91.99 - Free over $457.99FedEx7 days
Hungary$18.99DPD4 days
Iceland$45.99 - Free over $228.99FedEx7 days
India$54.99 - Free over $274.99FedEx6 days
Ireland$12.99DPD2 days
Italy$14.99DPD6 days
Japan$45.99 - Free over $228.99FedEx6 days
Jersey$5.99Royal Mail2-5 days
Kuwait$54.99 - Free over $274.99FedEx7 days
Luxembourg$14.99DPD2 days
Monaco$36.99 - Free over $183.99FedEx7 days
Malta$29.99DPD2-6 days
Mexico$45.99 - Free over $228.99FedEx5 days
New Zealand$45.99 - Free over $228.99FedEx7 days
Northern Ireland$12.99DPD2 days
Norway$45.99 - Free over $228.99FedEx6 days
Oman$54.99 - Free over $274.99FedEx5 days
Poland$18.99DPD4 days
Portugal$29.99DPD4-5 days
Qatar$54.99 - Free over $274.99FedEx5 days
Romania$54.99FedEx7 days
Russia$27.99 - Free over $183.99Royal Mail7-14 days
Saudi Arabia$73.99 - Free over $366.99FedEx5 days
Slovakia$23.99DPD3-4 days
Slovenia$18.99DPD4-5 days
Spain$20.99DPD3-4 days
Sweden$20.99DPD4-5 days
Switzerland$45.99 - Free over $228.99FedEx5 days
The UK Highlands and Islands$18.99DPD2 days
United Kingdom (Standard)$5.99Royal Mail2 days
United Kingdom (Priority)$8.99DPD1 days
United Arab Emirates$73.99 - Free over $366.99FedEx5 days
USA$19.99 - Free over $128.99FedEx2-5 days

Process

Once your order has been successfully completed and is ready to be sent, you will receive an email from us confirming the successful dispatch of your parcel(s). The couriers will then provide you with your tracking number and updates on your parcel(s).

Security and Liability

Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholders name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reason’s customers may also be subjected to standard fraud prevention checks.

If you have any additional questions surrounding delivery please contact us on +44 (0)191 211 2330.

Restrictions & Taxes

It is important to note that you may have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your Jules B invoice.

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Customer Service

For more detailed information please visit our dedicated Customer Service pages which can be found at the bottom of any page.

Enquiries

Telephone us on:
+ (0)44 191 121 2330
 

Email us at customercare@julesb.co.uk

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